FAQ

1. What is covered under the 3-year warranty?

   • Our 3-year warranty covers any defects in material or workmanship for all Furniwrench products. If you experience any issues within this period, we will repair or replace the item free of charge. For more details on what is included and exclusions, please visit our warranty policy page.

2. Can I return my purchase if I’m not satisfied?

   • Yes, we offer a 30-day free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, no questions asked. Please ensure the item is in its original condition and packaging.

3. How long does shipping take?

   • We offer insured shipping, which typically takes between 3-12 business days, depending on your location. You will receive a tracking number once your order is shipped to monitor its progress. For international orders, shipping times may vary slightly.

4. What does insured shipping mean?

   • Our insured shipping ensures that your items are protected from any potential damage during transit. In the unlikely event that your product arrives damaged, we will replace it or offer a full refund.

5. How do I initiate a return?

   • To initiate a return, simply contact our customer support team or visit the returns page on our website. We'll provide a prepaid shipping label for you to send the item back to us at no cost. Once we receive the item, we will process your refund or exchange within 7 business days.

These FAQs are designed to reassure customers about warranty, returns, shipping, and the overall purchasing process at Furniwrench.