Shipping Policy
Shipping Policy
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We're so confident in our products that if you're not satisfied, you have the right to get a full 14-day refund.
- Free Shipping
- 99 Days Guarantee Refund
- 24/7 Chat Support
Our Guarantee
Our Guarantee
If you're not 100% satisfied within the first 60 days, just send it back to us and we'll give you a full refund.
No need to worry about the return shipping - we've got you covered!
Shipping Info
Shipping Info
We offer fast and reliable shipping on all orders. You can expect to receive it within 3-12 business days based on your location.
Please contact our customer service team for assistance if you have any questions or concerns about your shipment.
Order Processing and Delivery
Processing Time for Orders:
Please allow an average of 1-3 business days for order processing before delivery. We aim to expedite this process and strive to deliver your order promptly. However, delivery times may vary depending on the nature of the products and order volume.
Estimated Delivery Time:
Upon shipment, the estimated delivery time for your order is between 4 to 10 business days, depending on your country or region. Please consider any holidays or regional events that may affect the delivery schedule.
Shipping from Various Sources:
At Butikenz, we take pride in promoting discovery by collaborating with small suppliers worldwide to showcase their unique products. Some items are shipped directly from our international suppliers. Delays in shipping are sometimes unavoidable due to the complexity of the shipping process. Therefore, our delivery times are approximate guidelines, and specific delivery dates cannot be guaranteed.
Pre-ordered or Backordered Items:
If your order includes both available items and those that are pre-ordered or backordered, we will ship the available items immediately. Subsequently, any pre-ordered or backordered items will be shipped as soon as they become available. If you receive a partial delivery for an order with multiple items, rest assured, the remaining items will follow shortly.
We appreciate your understanding and patience regarding any shipping delays, especially for products coming from different global suppliers.
Frequently Asked Questions
We offer free standard shipping on all orders. For faster delivery, we also provide express shipping for an additional fee
We offer Cash on Delivery (COD) only in the USA, Canada, and Mexico. If you are ordering from outside these regions, you can complete your purchase using Visa or MasterCard.All transactions are securely encrypted and SSL protected to ensure your payment information remains safe. If you have any questions, feel free to reach out to our support team—we’re happy to assist you!
Yes! PayPal is available for purchases from the USA, Canada, and Mexico. If you are ordering from outside these regions, you can securely pay using Visa or MasterCard. All transactions are securely encrypted and SSL protected to ensure your payment information remains safe. If you have any questions, feel free to contact our support team—we’re happy to assist you!
If you're not completely satisfied with your purchase, you can return it within 60 days for a full refund.
We source our products directly from our trusted suppliers, eliminating unnecessary middlemen and extra costs. This allows us to offer high-quality products at lower prices while maintaining the same great value and service